Everything you need to know about the Restaurantfachmann/-frau profession

What is a Restaurantfachmann/-frau (restaurant specialist)?

A Restaurantfachmann/-frau is a qualified professional for serving guests in restaurants and hotels, providing food and beverages, organising events and ensuring guest satisfaction. This role is central to the overall guest experience.


How does the training work?

  • Dual vocational training (Ausbildung) lasting 3 years

  • Combination of practical training in restaurants, hotels or catering companies and theoretical lessons at a vocational school

  • Completed with an official final exam recognised by the Chamber of Industry and Commerce (IHK)


Typical daily tasks

Welcoming and advising guests

  • Greeting guests and escorting them to their table

  • Presenting the menu and advising on dishes and drinks

  • Making recommendations and answering questions

Serving food and beverages

  • Laying and preparing tables according to service standards

  • Serving food and drinks professionally

  • Checking regularly if guests are satisfied and need anything else

Preparation and organisation

  • Preparing dining rooms and event areas

  • Organising banquets, buffets, receptions and weddings

  • Coordinating with kitchen, bar and event departments

Sales and billing

  • Preparing bills and handling payments

  • Upselling additional products such as desserts, aperitifs or special wines

  • Working with POS and cash systems accurately

Hygiene and quality control

  • Ensuring cleanliness of tables, equipment and service areas

  • Complying with hygiene and food safety standards

  • Monitoring service quality and passing feedback to management


Where can a Restaurantfachmann/-frau work?

  • Independent or fine-dining restaurants

  • 4- and 5-star hotels

  • Cafés, lounges and event halls

  • Cruise ships and river cruises

  • Catering and event service companies


Required skills

  • Genuine passion for guest service and hospitality

  • Neat appearance and confident, polite manner

  • Flexibility regarding working hours (evenings, weekends, holidays)

  • Strong organisational and coordination skills

  • Ability to work under pressure while remaining friendly and calm


Career development opportunities

  • Promotion to head waiter/waitress, restaurant supervisor or restaurant manager

  • Further qualification as Restaurantmeister/in

  • Studies in hospitality management, hotel management or tourism

  • Working as a trainer for new apprentices

  • Opening your own restaurant, café or catering business


Difference between Restaurantfachmann/-frau and Hotelfachmann/-frau

  Restaurantfachmann/-frau Hotelfachmann/-frau
Focus Food & beverage service and event service Entire hotel operation (reception, rooms, administration, etc.)
Tasks Serving food/drinks, organising banquets and buffets Room allocation, reception, guest care, administrative tasks
Work environment Restaurants, dining rooms, catering All departments within a hotel

Summary

The profession Restaurantfachmann/-frau is a dynamic, guest-oriented job that combines hands-on service, human interaction and organisational skills, and plays a key role in creating unforgettable guest experiences.

  • It offers wide job opportunities in Germany and internationally.

  • It opens attractive career paths towards management or entrepreneurship.

  • It brings together elegance, structure and professionalism in everyday work.


The editorial team of this website aims to provide accurate information based on careful research. However, errors or incomplete details may still occur. Please regard this text as an initial guideline and always contact the competent authorities for binding, up-to-date information.


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