Store type: dm is a German drugstore chain; dm.de is the German online shop shipping only within Germany (excluding Helgoland/Büsingen). dm.de+1
Payment methods: Klarna invoice, direct debit, Klarna Sofort bank transfer, PayPal, prepayment, credit cards (Visa, Mastercard, AmEx), Apple Pay, Google Pay, dm gift card, PAYBACK points and PAYBACK PAY. dm.de+1
Instalments: No classic instalment/financing plan; only invoice and Sofort via Klarna, without long-term monthly instalments. dm.de
Returns: For online orders you have 14 days right of withdrawal from delivery plus a generous dm return guarantee, with easy returns via parcel or in any dm store. dm.de+2dm.de+2
Warranty: At least 2 years statutory warranty on new consumer goods under EU law, plus possible additional manufacturer warranties depending on the product. European Union+2European Consumer Center Austria+2
Shipping: Standard shipping €4.95 per parcel; often free from €59 order value with a dm account (home address, parcel shop or delivery to dm store). dm.de+3dm.de+3dm.de+3