When and where should you ask for help?

When should you seek psychological support?
As an international student, you may face pressures that affect your mental health, such as:

• loneliness or culture shock (Kulturschock)

• anxiety about academic performance

• difficulties adapting or finding stable housing

• depression, panic attacks, or sleep problems

• negative thoughts or loss of motivation

• stress related to family or financial matters

If the pressure lasts more than two weeks and affects your sleep, studies, or relationships, that’s a good time to seek support.

Where can you find support?

1. University psychological counseling services
   Almost every German university offers:

• psychological counseling (Psychologische Beratung)

• free and confidential sessions

• sometimes in multiple languages (including English)

Examples:

• TU Berlin: Zentraleinrichtung Studienberatung – Psychologische Beratung

• Uni Heidelberg: Zentrale Studienberatung – Psychologische Dienste

2. Studierendenwerk
   Through Sozialberatung or Psychosoziale Beratung, they may offer:

• one-on-one sessions

• self-development / resilience workshops

• support for international students and migrants Studierendenwerk Heidelberg+1

3. Psychotherapists (Psychotherapeuten)
   You can book appointments outside the university via:

• Doctolib.de

• Jameda.de

• Google Maps (search: “Psychotherapist international students + your city”)

Note: Some accept student health insurance (Krankenversicherung).

4. Emergency situations
   If you feel at risk or in a severe mental health crisis:

• call 112 (emergency)

• or the mental health hotline 0800 1110111 (in German, 24/7) TelefonSeelsorge® Deutschland+1

FAQ

• Can I get help in English?
  Yes. Many universities offer it, or at least provide support options.

• Will this be reported to my insurance record?
  No. University counseling is usually not reported to insurance companies and is fully confidential. Studierendenwerk Heidelberg

• Will seeking mental health support affect my visa/residence permit?
  Not at all. Getting help does not affect your residence status.

Useful German terms

Term – Meaning

• Psychologische Beratung – psychological counseling

• Studierendenwerk – student services organization

• Therapieplatz – psychotherapy slot/place

• Kulturschock – culture shock

• Depression – depression

• Angststörung – anxiety disorder

Conclusion
Asking for help is not weakness—it’s healthy awareness. German universities take students’ mental health seriously, and support is available, confidential, and safe.

The website’s team of writers and editors strives to provide accurate information through extensive research and consulting multiple sources. However, errors may occur or some information may remain unconfirmed. Please consider the information as a preliminary reference and always consult the relevant official authorities for confirmed details.