Store: OTTO is a German online retailer (based in Hamburg); otto.de ships orders within Germany only. OTTO+2OTTO+2
Payment: Invoice purchase, instalment plan, SEPA direct debit, PayPal, credit/debit cards and prepayment; some options with a 100-day payment break. Otto+4OTTO+4OTTO+4
Instalments: Yes – 3 to 48 monthly instalments with interest, subject to credit check, can be combined with a payment pause. OTTO+2OTTO+2
Returns: Typically a 30-day free return policy for OTTO and most marketplace sellers, plus the legal 14-day right of withdrawal. OTTO+4OTTO+4OTTO+4
Warranty: Statutory warranty (usually 2 years on new goods) and, for many items, an optional paid OTTO long-term guarantee. Otto+5OTTO+5OTTO+5
Shipping: Parcels €4.95; freight items €39.95; with OTTO UP Basic parcels ship free from €59.95, with OTTO UP Plus parcels are always free (freight excluded); delivery to Germany only. OTTO+2OTTO+2
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