winSIM

Store type: German mobile operator (winSIM, brand of Drillisch Online GmbH based in Germany), mainly for customers living in Germany; EU roaming is included in many plans. imagepool.winsim.de+1

Payment methods: Mobile tariffs are billed via SEPA direct debit from the customer’s bank account. imagepool.sim.de+1

Installments: Installment payment (ratenkauf) is available for smartphones/devices in the hardware shop, especially for existing customers. winsim.de+1

Returns: Online contracts/devices can usually be cancelled within 14 days under the legal right of withdrawal. imagepool.winsim.de+1

Warranty: Hardware is covered by the standard German warranty (typically 24 months for new items, about 12 months for used ones). imagepool.simplytel.de

Shipping: Standard shipping for SIM cards and many orders is free; optional overnight/express shipping costs extra (e.g. about €5.90). Scribd+1